Privacy Policy

Belle Property Mawson Lakes
www.bellepropertymawsonlakes.com.au

Belle Property Mawson Lakes respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store and share your personal information in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).

What is Personal Information?

Personal Information is any information that can identify you or can reasonably identify you. This includes, but is not limited to, your name, address, phone number, email, occupation, and other contact details.

What Personal Information Do We Collect?

We may collect personal information such as:

• Name, address, phone number, and email address
• Driver’s licence details
• Property ownership details (current or desired)
• Transaction history (properties sold, purchased, leased)

For rental applicants and tenants, we may also collect:

• Employment and income details
• Referee and guarantor contact details
• Previous tenancy history

We may also collect other details necessary to help us provide our services to you.

How We Collect Your Information

We collect personal information:

• Directly from you, in person, via our website, phone, email or online forms
• From public databases (e.g., White Pages, Titles Office)
• From referrals and recommendations
• From third parties, including credit reporting agencies and regulatory bodies

What If You Choose Not to Provide Your Information?

If you do not provide us with your personal information, we may be unable to:

• Provide our services or respond to your enquiry
• Match you with relevant property opportunities
• Tailor your online experience on our website

Why We Collect and Use Your Information

We collect, hold and use personal information to:

• Deliver property services (sales, leasing, management)
• Comply with legal and regulatory obligations
• Communicate with you about properties or services
• Handle enquiries, complaints, and feedback
• Support our internal administration and marketing
• Share updates or offers you may be interested in
• Work with trusted third-party service providers (e.g., trades, IT providers, marketing platforms)

Direct Marketing

We may contact you with information about services, offers, or updates we think may interest you. You can opt out of marketing at any time by using the unsubscribe link or contacting us directly.

Cookies and Website Use

When you visit www.bellepropertymawsonlakes.com.au, cookies may be stored on your device to improve your browsing experience. These cookies help us track website activity and preferences. You may disable cookies in your browser settings, but some site features may not function properly.

Links to Third Party Sites

Our website may include links to third-party sites. We are not responsible for the content or privacy practices of those websites.

Security

We take reasonable steps to secure your personal information from misuse, interference, or unauthorised access. Despite this, data transmitted over the internet is not 100% secure. Please contact your bank immediately if you suspect any unauthorised access to your data.

Accessing or Correcting Your Information

You may request access to or correction of your personal information at any time. We aim to respond to such requests within 14 days. Where appropriate, we will update our records or inform you if we are unable to comply and explain why.

Sharing Your Information

We may share your personal information:

• Within the Belle Property network (including franchise offices)
• With contractors and service providers assisting in property management or marketing
• With regulatory bodies, as required by law
• With third-party business partners offering relevant services
• With tenancy databases and authorised credit-checking agencies

We do not sell your personal information to any third party.

Overseas Disclosure

In some cases, we may transfer information to service providers located overseas (e.g., for data hosting). We take steps to ensure those providers adhere to privacy standards.

Anonymity

Where lawful and practical, you may interact with us anonymously. For example, you can browse our website or attend public inspections without providing personal details. Identification is required, however, for property transactions or tenancy applications.